This Privacy Policy (the “Policy”) explains how PennyChats (“we” or “us”) collects, uses and discloses personal information through its mobile applications (the “Services” or “App”) or when you otherwise interact with us.
We encourage you to read the Policy carefully as it forms part of PennyChats’s terms and conditions.
Application of this Policy
For applicable international data protection laws, PennyChats with whom you have registered is the “controller” of personal information collected through the PennyChats mobile applications (the “App”) and is the organization to contact if you have questions about the use of your personal information (see the “Contact Us” section below). This policy also applies to personal data about each authorized representative of a client and about other persons or entities collected in the course of providing our services (such as directors of corporate clients).
Collection of Information
When You Sign Up or Register for a PennyChats Account or Services
If you sign up for a PennyChats account or Services, we will collect basic information about you including your social media account or your name and email address. You may provide this information to us directly, or by signing in to your account/service with a third party, including without limitation, Facebook or Google (see “Information We Collect from Other Sources” below). We will use the information that we collect about you to:
When a User Invites You to Use PennyChats
Users of PennyChats can invite their contacts to sign up for an account with us. We only collect the email addresses of individuals that users choose to invite to join PennyChats, PennyChats only uses the email addresses for sending an invitation to the individual at the request of the existing PennyChats user.
Information About Your Use of the PennyChats Services
Usage Information
We collect information about your use of the Services, such as email, photograph, and geo-location.
Automatically Collected Information
When you access or use our Services, we automatically collect information about you, including:
Use of Information
We use the information we collect to provide, maintain, and improve our services, such as administering and verifying your account, to provide the services you request and customize your experience with us. We also use the information we collect to:
Sharing of Information
We will not share the personal information we hold about you except in the following circumstances:
Social Sharing Features
If you have elected to use one of our applications provided via social networks (such as Facebook, Twitter etc.), our application will access your social network account general information which includes your name and username in the social network, profile picture, gender, networks, user ID, list of friends, and any other information you have shared depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.
Advertising and Analytics Services Provided by Others
We may allow others to provide analytics services and serve advertisements on our behalf across the web and in mobile applications. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Services and other App and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. This information may be used by PennyChats and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other apps, and better understand your online activity. For more information about interest-based ads, or to opt-out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices if you are in the United States and if you are in the EU, please visit www.youronlinechoices.eu/.
Your Choices
Depending on where you or your data reside you may have certain rights and protections under the law regarding the processing of your data. For example, you may also have the right to object to, or request that we restrict, certain processing and in some circumstances to obtain a copy of the personal information in a machine-readable format.
Legal Basis for Processing: When we process your data we will only do so in the following situations:
Data Subject Requests: You have the right to access personal data we hold about you and to ask that your data be updated, corrected, erased, or transferred. You may also have the right to object to, or request that we restrict, certain processing. If you would like to exercise any of these rights, you can log into your account or email us at support@pennychats.com. If you wish to delete or deactivate your account, please note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period.
Questions or Complaints: If you would like to exercise any of these rights, you can log into your account or contact us. Any such request should be submitted in writing to support@pennychats.com.
Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
Promotional Communications
You may opt-out of receiving promotional emails or text messages from PennyChats by following the instructions in those emails or text messages or by visiting the “Notifications” tab in the “Settings” menu on our platform. If you opt-out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
Mobile Push Notifications/Alerts
With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.
Automated Analysis of Your Personal Information
We use the personal information you provide to us, or that we gather when you use our services, to tailor PennyChats to your Profile and to assign you a risk score. PennyChats will carry out this analysis automatically, and in most cases without human intervention. You can update the information in your Profile at any time by visiting the “Account” page in the Settings menu. We recommend that you update your Profile regularly, to ensure that the PennyChats functions offered to you are appropriate for your circumstances. If you have any questions about the automated analysis of your personal information, please contact us (see “Contact Us” below).
Your Rights
Under the GDPR, you have the following rights, which we will always work to uphold:
For more information about our use of your data or exercising your rights as outlined above, please contact us via support@pennychats.com.
Your Rights Under California Privacy Statutes
California Civil Code Section § 1798.83 permits users of our Services that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to support@pennychats.com.
Notice to California Residents
California Business & Professions Code Section 22575(b) (as amended effective January 1, 2014), entitles California residents to know how PennyChats responds to “Do Not Track” browser settings. PennyChats does not currently take action to respond to Do Not Track signals because a uniform technological standard has not yet been developed. We continue to review new technologies and may adopt a standard once one is created.
Transfer of Information to Other Countries
When using our services, your data is processed and stored in the EU and other countries. We and our service providers may transfer your information to or store or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction. We will take steps to ensure that your data receives an adequate level of protection in the jurisdictions in which we process it.
We provide adequate protection for the transfer of personal data to countries outside of the EEA through a series of intercompany agreements based on the Standard Contractual Clauses authorized under EU law. You are entitled to obtain a copy of these agreements by contacting us using the contact information below.
Retention of Personal Information
We store the information we collect on you for as long as is necessary for the purpose(s) for which we originally collected it, or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations. The period for which we will retain personal information will vary depending on the purposes that it was collected for, as well as the requirements of any applicable law or regulation. For example, if you are invited to use PennyChats by another user, we will store your personal information for six months to send an invitation to you by email.
If you have an account with PennyChats, we will store your personal information for as long as you maintain that account, and after you cease holding an account, for as long as we are required to by laws and regulations that apply to us.
Security and Integrity of Information
We protect your personal information by using data security technology and using tools such as firewalls and data encryption. We also require that you use a personal username and password every time you access your account online. As set out in the relevant PennyChats Entity’s terms and conditions, terms of business and/or terms of use, you must not share your password with anyone else. We restrict access to personal information at our offices so that only officers and/or employees with a legitimate business purpose can access it.
Minors
PennyChats is not available for users under the age of 18 (or the age of legal consent for the jurisdiction the user is located in) (a “Minor”). We do not knowingly collect personal information from or about Minors. If you are a Minor, you should not download or use any of our services nor provide any personal information to us.
If we become aware that a minor has shared any information with us, we will delete such information. If you have any reason to believe that a minor has shared any information with us, please contact us at support@pennychats.com.
Changes to this Privacy Policy
The Policy will be reviewed from time to time to take account of changes to our operations or practices and, further, to make sure it remains appropriate to any changes in law, technology and the business environment. Any personal information held will be governed by our most current Policy.
Links
The App may include links to other apps on the internet. We are not responsible for the content of these apps or any other privacy practices on these apps. You should read the terms of use and the privacy statements of any such App. Our terms of use and our Privacy Policy apply only to information collected by us following this Policy.
Contact Us
Should you have any questions regarding the Policy, please contact us at support@pennychats.com. Please include your name, and mailing or email address. We may require that you provide additional information to verify your identity before allowing you to exercise certain rights outlined above.